The Customer Voice Module contains the following Sections:

Customer References:

One of the most vital and informative pieces of information any sales organization can capture is the reasons why a customer acted the way they did and bought from you. Who bought from us? Why? What problem did we solve? What was the impact? What value did the customer gain from the product or solution that was sold to them?

The Customer Voice module assists organizations in capturing, validating and managing this type of referential buyer support. Customer testimonials and references, case studies, survey results and other feedback can be shared with members of the sales organization, enhancing shared knowledge, identifying new sales approaches and pointing to needed product enhancements.

This is also a great source of information that marketing can use to create more targeted and meaningful sales campaigns. This module will uncover the true value proposition that your company delivers so that marketing will create more effective customer messages.

This also becomes a great sales training tool so that sales people will understand what issues were important to the customer and how you solved them, so that your sales people will be able to use the same approach on similar prospects and be seen as trusted advisors to reduce the sales cycle time.

Blank Section:

This section is a free form section that can be customized to be whatever you want it to be for your team.

Get Started