Can you fill the Knowledge Gap when you have Unexpected Vacancies?

What happens when you have an employee that has mission-critical knowledge and all of a sudden they are unexpectedly gone? It’s the unexpected part that always catches us by surprise, isn’t it? I mean who plans to get sick, injured, have a family emergency, be in an accident, or even die? But it happens every day in our business lives. So, can you fill the…

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