Oct
23
2013
Death of a Salesman????
No, this isn’t an article about Arthur Miller’s Pulitzer Prize winning play about Willy Loman. Instead, I want to put to bed that the need for sales people has diminished recently due to the paradigm shift in the sophistication of buyers. Granted, the Internet has allowed buyers to search for what they need long before they engage with a sales person. But, that takes into…
May
08
2013
Don’t Talk About Products, Instead Talk About Solutions!
In thinking about creating my latest blog, one of the things that came to mind was a credo that I actually have posted on my wall above my desk. The credo that I created goes like this: Think the way your Customer Thinks Look at yourself through your Customers’ Eyes Listen to yourself through your Customers’ Ears Speak in terms of what Matters to Them…