Oct
20
2014Not getting the ROI from your CRM?
Wow! Can you believe that 135,000 people attended Salesforce.com’s Dreamforce this month? 135,000 people! That’s amazing, so I tip my hat to Salesforce.com for being the top leader in CRM solutions. Out of those 135,000 attendees, what percent would you say actually have ways to measure what the ROI is for their investment? Then, I wonder how many of those people are satisfied with whatever…