04
2015Use It, or Lose It!
One of the biggest problems with any kind of training today is that what is learned in those training classes is lost in a very short period of time. According to findings by the International Journal of Project Management, “Around 40% of the knowledge acquired in training is lost after 1 month, rising to 90% after 6 months.” Those statistics shouldn’t be a surprise to…
06
2015Risk Assessment – Are You Doing It?
There are many forms of risk facing every facet of your business today. Most people consider the risks that are presented through manufacturing or construction, and those clearly present the most physical forms of risk. One might also consider financial risk, which is also an important risk to assess when companies think of investing in a new venture, plant, equipment, etc. According to this week’s…
04
2015The Problem When Knowledge Isn’t Shared
Has this ever happened in your organization where you discover that because departments don’t capture and share their knowledge, they do the same process completely different? What was the outcome? Which group followed corporate or operational guidelines? Who didn’t? Was there an inherent flaw on the way one group performed over the other? Why in the world would one group have one process or protocol…
10
2015How will the Skilled Worforce Shortage Affect Your Business?
A good friend and mentor of mine, Jeff Klingberg, President and CEO of The Mountain Stream Group, in Chicago, www.mountainstreamgroup.com has been sharing some really important insight into what’s going on in the world of manufacturing today. Jeff’s engineering background, and our discussions regarding knowledge management and capturing corporate knowledge led him to forward me Plant Engineering 2014 Workforce Development Study: 6 key findings, by…
27
2015What Is It Costing You When Your People Can’t Get What They Need, Right When They Need It?
We all know that “Time is Money” right? Well, how much money do you think your company is wasting when your employees can’t find what they need to do their job, right when they need it? Go ahead, take a guess. There are a number of research papers out there that have said the average employee spends upwards of 8 hours per week searching for…
16
2014Can You Quickly Replace The Talent You Have?
A good friend of mine and a real thought leader, Jeff Klingberg, President/CEO of Mountain Stream Group, Inc. (www.mountainstreamgroup.com), and I have been talking about the strategic and expanding problem organizations have around protecting their tribal knowledge and employee talent. Jeff sent me a recent article he read called Talent Creation and the Bottom Line in this month’s issue of Training Magazine (www.traininmag.com). In it,…
10
2014Protecting Your Tribal Knowledge Isn’t an Event, It’s An Ongoing Process.
Whether it is the corporate knowledge, intellectual capital, tacit knowledge, or tribal knowledge that your employees have, once they walk out the door and don’t come back, the loss of that corporate knowledge can have an enormous negative impact on your operation. This employee knowledge is one of your most important assets and needs a process in place to capture and protect it. Tacit, or…
04
2014What Value Do You Place On Your Tribal Knowledge & Experiences?
Today we live in the information age where a few simple mouse clicks and keyboard taps will deliver information, but what good is that information when you don’t know how to use it or it doesn’t possess prior working knowledge. Companies turn over their workforce without giving much thought as to what tribal knowledge they are losing each time they lose an employee for whatever…
20
2014How Great Organizations Work to Deliver VALUE!
Have you ever noticed that those companies and organizations that we consider as being great do things better and are much more effective and successful in the things that they do? Why is that? What is it that makes those organizations be that way? Well for one thing, I believe that those organizations which excel at being great have an awareness and understanding of not…
16
2014Do you use Sales Performance Management?
In his latest research for Aberdeen, Peter Ostrow has uncovered some interesting insights into some key problems around sales management and their attempt to deal with sales performance. Simply managing a sales team today has changed dramatically over the years and the old “carrot and stick” method no longer works like before. Today’s sales managers need to be more creative and use concepts like “Gamification”…